• Page 5 Number 8: The new phone system should not use any existing OPAO Internet or network bandwidth (this requirement is owned by MSI IT).  Please clarify what this means. This means that one of the OPAO goals is to have the phone system on a network separate from internet traffic. Some vendors can provide a separate network and some cannot.  The ability or inability to deliver separate, additional network connectivity does not prohibit the eligibility of a phone system-only provider from providing phone services.  The OPAO IT team bears ultimate responsibility for addressing the need for the additional network connectivity. • Does the 65 phone count include the conference room phone? No.  Total phone count need is 66 • Do receptionists need the ability to put people on hold? Yes.  Only one person on hold per receptionist. • Please clarify question 7(below); which workstation application(s) are in question?  By “Security”, are you referencing your desktop environment or the vendor's security solution? The vendor's solution security. We are looking for clarity around security measures associated with the vendor’s solution. Things such as password requirements to access any software elements, ports that need to be opened up or secured, any known conflicts with antivirus software, any whitelisting requirements, privileges associated with local app installation, etc.