Erroll G. Williams, Assessor Orleans Parish Assessor’s Office
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Application Requirements HOMESTEAD EXEMPTION AGE FREEZE (OVER 65) DISABILITY FREEZE 100% DISABLED VETERAN'S FREEZE PROPERTY BOND MAILING ADDRESS CHANGE HOMESTEAD EXEMPTION PRIOR TO SCHEDULING YOUR APPOINTMENT, please gather the following documents: • A completed homestead exemption application (application can be downloaded here)   • A copy of your valid Louisiana Driver's License/State ID that reflects the property address • A copy of a current unpaid Entergy, cable, or landline telephone bill (account must be in the applicant's name). Both the service location and mailing address on any bill provided must match the address of the property for which the exemption is being applied. The bill provided must also show standard residential usage. (Please note we do not accept Sewerage and Water Board bills) • If you claim(ed) a homestead exemption elsewhere, proof of cancellation must be provided before a homestead exemption can be issued Once you have gathered the necessary documents you may click here to schedule a virtual appointment (via Zoom) or an in-person appointment.  If there is more than one applicant on the form, each person must be present for either appointment type chosen (this requirement also applies to married couples). The person on the virtual appointment must visually match the person on the ID. You will submit all documents to a Customer Service Representative at the time of your appointment. If all documents are not provided, you will need to reschedule your appointment. For virtual appointments, please be prepared to submit all documents electronically (via email). If you do not wish to schedule an appointment, you may come as a walk-in to either of our Eastbank (City Hall) or Westbank (Algiers Courthouse) locations. All applicants must be present and the documents outlined above must be provided at the time of your visit. Back to Top AGE FREEZE (OVER 65) PRIOR TO SCHEDULING YOUR APPOINTMENT, please gather the following documents: • A completed Special Assessment Level Freeze application (application can be downloaded here) • A copy of your valid Louisiana Driver's License/State ID that reflects the property address • A copy of proof of household income from all sources. Acceptable proof of income includes: Social Security Award Letter, Retirement/Pension Award, signed copy of previous year's Form 1040 from your Federal Income Tax Return **All Federal Income Tax returns must be signed in the "Your Signature" box located on the second page of your Form 1040, or on the third page of Form 1040-SR. Applications that include a tax return that has not been signed will not be processed. Please note that all income information must be on a letterhead from the issuing agency. Our office does not accept bank statements or W-2s as proof of income. Once you have gathered the necessary documents you may click here to schedule a virtual appointment (via Zoom) or an in-person appointment. You will submit all documents to a Customer Service Representative at the time of your appointment. If all documents are not provided, you will need to reschedule your appointment. For virtual appointments, please be prepared to submit all documents electronically (via email). If you do not wish to schedule an appointment, you may come as a walk-in to either of our Eastbank (City Hall) or Westbank (Algiers Courthouse) locations. All applicants must be present and the documents outlined above must be provided at the time of your visit. Back to Top DISABILITY FREEZE PRIOR TO SCHEDULING YOUR APPOINTMENT, please gather the following documents: • A completed Special Assessment Level Freeze application (application can be downloaded here) • A copy of your valid Louisiana Driver's License/State ID that reflects the property address • A copy of a current state or Federal Declaration of Disability (such as a current Social Security Award letter that states that you are entitled to monthly disability benefits), or • A Veterans Administration (VA) letter of determination or notice of award that confirms that you have a service-connected disability of 50% or more • The address on any award letter provided must correspond to the address on the application • A copy of proof of household income from all sources. Acceptable proof of income includes: Social Security Award Letter, Retirement/Pension Award, signed copy of previous year's Form 1040 from your Federal Income Tax Return **All Federal Income Tax returns must be signed in the "Your Signature" box located on the second page of your Form 1040, or on the third page of Form 1040-SR. Applications that include a tax return that has not been signed will not be processed. Please note that all income information must be on a letterhead from the issuing agency. Our office does not accept bank statements or W-2s as proof of income. Disability Freeze applications must be submitted yearly before August 15th. Once you have gathered the necessary documents you may click here to schedule a virtual appointment (via Zoom) or an in-person appointment. You will submit all documents to a Customer Service Representative at the time of your appointment. If all documents are not provided, you will need to reschedule your appointment. For virtual appointments, please be prepared to submit all documents electronically (via email). If you do not wish to schedule an appointment, you may come as a walk-in to either of our Eastbank (City Hall) or Westbank (Algiers Courthouse) locations. All applicants must be present and the documents outlined above must be provided at the time of your visit. Back to Top 100% DISABLED VETERAN’S FREEZE PRIOR TO SCHEDULING YOUR APPOINTMENT, please gather the following documents: • A completed Special Assessment Level Freeze application (application can be downloaded here) • An electronic copy of your valid Louisiana Driver's License/State ID that reflects the property address • A Veterans Administration (VA) letter of determination or notice of award that confirms that you have a service-connected disability of 100% or that you are 100% unemployable • The address on any award letter provided must correspond to the address on the application • A copy of proof of household income from all sources. Acceptable proof of income includes: Social Security Award Letter, Retirement/Pension Award, signed copy of previous year's Form 1040 from your Federal Income Tax Return **All Federal Income Tax returns must be signed in the "Your Signature" box located on the second page of your Form 1040, or on the third page of Form 1040-SR. Applications that include a tax return that has not been signed will not be processed. Please note that all income information must be on a letterhead from the issuing agency. Our office does not accept bank statements or W-2s as proof of income. Once you have gathered the necessary documents you may click here to schedule a virtual appointment (via Zoom) or an in-person appointment. You will submit all documents to a Customer Service Representative at the time of your appointment. If all documents are not provided, you will need to reschedule your appointment. For virtual appointments, please be prepared to submit all documents electronically (via email). If you do not wish to schedule an appointment, you may come as a walk-in to either of our Eastbank (City Hall) or Westbank (Algiers Courthouse) locations. All applicants must be present and the documents outlined above must be provided at the time of your visit. Back to Top PROPERTY BOND PRIOR TO SCHEDULING YOUR IN-PERSON APPOINTMENT, please gather the following documents: • A copy of your valid ID/Driver's License • All owners of record must come in to obtain a property bond • If the person requesting the property bond is not an owner, a Power of Attorney that has been recorded in the City of New Orleans Notarial Archives (Conveyance Department) is needed Once you have gathered the necessary documents you may click here to schedule an in-person appointment. Property bonds cannot be issued virtually.  If you do not wish to schedule an appointment, you may come as a walk-in to either of our Eastbank (City Hall) or Westbank (Algiers Courthouse) locations. All applicants must be present and the documents outlined above must be provided at the time of your visit. Back to Top MAILING ADDRESS CHANGE PRIOR TO SCHEDULING YOUR APPOINTMENT, please gather the following documents: • A completed Mailing Address Change Form (form can be downloaded here) • A copy of your valid ID/Driver's License • If the property owner is listed as a business entity, you must provide proof from the Louisiana Secretary of State to show that you are a Registered Agent of the business Once you have gathered the necessary documents you may click here  to schedule a virtual appointment (via Zoom) or an in-person appointment. Mailing Address Change Request Forms (and the documentation outlined above) may also be emailed to info@orleansassessors.com or mailed to: Erroll G. Williams Orleans Parish Assessor P.O. Box 53406 New Orleans, LA 70153-3406 For questions or general information please call (504) 754-8811 or email info@orleansassessors.com.
EAST BANK: City Hall, 1300 Perdido Street, City Hall Room 4E01 • (504) 754-8811 WEST BANK: Algiers Courthouse, 225 Morgan Street • (504) 368-7642 Office Hours (East and West Bank): Monday - Friday, 8:30 a.m. - 4 p.m.
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